Privacy Policy

1. Information We Collect

We collect various types of personal and health information when you use our services, interact with our website, or communicate with us. This includes:

• Personal Identifiers: Information that can directly identify you, including your name, date of birth, contact information such as email, phone number(s), postal address, and insurance details.
• Protected Health Information (PHI): Medical and dental information required for treatment and healthcare operations, in compliance with HIPAA regulations.
• Internet and Electronic Activity: Device information, IP addresses, browsing activity on our website, and preferences.

2. How We Use Your Information

We use your information for purposes necessary to provide, improve, and protect our services, including:

• Providing and Enhancing Services: For scheduling, insurance verification, patient communication, updates, and treatment.
• Communication: To inform you of appointments, treatments, updates, offers, new services, or respond to inquiries.
• Analysis and Improvement: To understand site usage, customize user experiences, and improve our services.

3. Sharing Your Information

We may share your information under certain circumstances, with safeguards in place to protect your privacy:

• Service Providers: Third-party vendors assisting in our operations (e.g., billing, appointment scheduling, insurance verification, marketing).
• Healthcare Compliance and Legal Requirements: If required by law or for regulatory compliance (e.g., responding to court orders, protecting rights, ensuring public health and safety).

4. How We Protect Your Information

We implement security measures to protect your information from unauthorized access, disclosure, or loss. While we strive to safeguard your data, transmission over the internet involves inherent risks. You agree to assume these risks and understand that no system can be guaranteed fully secure.

5. HIPAA Notice of Privacy Practices

Oceanic Dental follows the Health Insurance Portability and Accountability Act (HIPAA) to safeguard Protected Health Information (PHI). This notice describes how we use and disclose your PHI and your rights concerning it.

Scope of Notice

This notice applies to all PHI we maintain. PHI includes identifiable information related to your medical and dental health, treatment, and payment details.

Our Responsibilities

We are required by law to:

• Maintain the confidentiality of PHI.
• Provide notice of our privacy practices.
• Notify individuals if their unsecured PHI is compromised.

How We Use and Disclose Your PHI

Your PHI may be used or disclosed without authorization for the following purposes:

• Treatment: Disclosing PHI to healthcare providers to facilitate care.
• Payment: Using PHI for billing, claims processing, and insurance purposes.
• Healthcare Operations: For activities such as quality assessment, training, service improvement, and customer feedback.
• Business Associates: We may share PHI with trusted vendors under contracts requiring data protection.

Your Rights Regarding PHI

You have rights concerning your PHI, including:

1. Right to Access: To review and obtain a copy of your PHI.
2. Right to Amend: To request correction of inaccurate or incomplete information.
3. Right to Accounting: To request a record of disclosures made outside of treatment, payment, and healthcare operations.
4. Right to Restrict Disclosures: You may request additional restrictions on PHI disclosures. We will accommodate reasonable requests as required by law.

For questions or to exercise your rights, please contact us:

• Mail: Oceanic Dental, Attn: Privacy Officer, 17991 Euclid St, Fountain Valley, CA 92708
• Phone: (714) 378-0085
• Email: contact@oceanicdental.com

6. Digital Millennium Copyright Act (DMCA) Policy

We respect intellectual property rights and comply with the Digital Millennium Copyright Act (DMCA). If you believe your copyrighted work has been infringed, please submit a DMCA notice to our Designated Agent with the following:

1. Identification of Infringed Work: Description and/or links to the copyrighted material.
2. Identification of Infringing Material: Information reasonably sufficient to locate the material on our website.
3. Contact Information: Your name, address, telephone number, and email address.
4. Statement of Good Faith: That you believe the use is unauthorized.
5. Statement of Accuracy: Under penalty of perjury, that your notice is accurate.

Please send DMCA notices to:

• Mail: Oceanic Dental, Attn: DMCA Compliance, 17991 Euclid St, Fountain Valley, CA 92708
• Email: contact@oceanicdental.com

7. Cookie Policy

Our website uses cookies to personalize your experience, track usage, and improve our services.

Types of Cookies Used

• Necessary Cookies: Essential for website functionality.
• Performance Cookies: Track usage and improve performance.
• Functional Cookies: Save preferences to enhance user experience.

You may control cookies in your browser settings. Disabling cookies may affect site functionality.

8. Mobile Terms and Conditions

By providing your phone number, you consent to receive texts about appointments, promotions, and other updates.

• Opt-Out: Reply “STOP” to unsubscribe, or call us at (714) 378-0085.
• Frequency: Limited to 4 messages per week.

Standard messaging and data rates may apply.

9. COVID-19 Consent and Release

By consenting to treatment during the COVID-19 pandemic, you acknowledge the associated risks, including potential exposure to the virus, and agree to waive any claims related to COVID-19 exposure at Oceanic Dental.

10. Financial Responsibility Acknowledgment

You are responsible for covering costs not covered by insurance, including co-pays, deductibles, and non-covered services. By providing payment information, you authorize us to charge any outstanding balance.

11. Consent for Photographs and Digital Recording

By consenting to treatment, you agree to the use of photographs or digital recordings for treatment planning, educational purposes, or marketing if specific consent is obtained.

12. Changes to This Privacy Policy

We may modify this Privacy Policy at any time, with updates posted here. Your continued use of our services after changes constitutes acceptance of the revised terms.

13. Contact Us

For any questions, concerns, or requests related to this Privacy Policy, please contact us at:

• Mail: Oceanic Dental, Attn: Privacy Officer, 17991 Euclid St, Fountain Valley, CA 92708
• Phone: (714) 378-0085
• Email: contact@oceanicdental.com

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